Accessibility Statement
Last updated: July 16, 2026
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BoxShift is committed to providing a website and customer experience that is accessible and welcoming to everyone, including people with disabilities.
We are continually working to improve the accessibility and usability of our website. Our goal is to follow recognized accessibility practices wherever reasonably possible.
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OUR ACCESSIBILITY EFFORTS
We aim to make our website easier to use by:
• Providing clear and easy-to-read information
• Using descriptive headings and labels
• Supporting keyboard navigation where possible
• Adding alternative text to important images
• Maintaining readable text sizes and colour contrast
• Making our quote and contact options easy to find
• Reviewing the website as new pages and features are added
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REQUESTING ASSISTANCE
Some areas of our website may not yet be fully accessible. If you experience difficulty viewing our services, requesting a quote, completing a form or accessing any information, please contact us.
We can provide information in another reasonable format or help you complete your request by phone, text or email.
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Email: boxshiftontario@gmail.com
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When contacting us, please explain the accessibility issue you experienced and identify the page or feature involved. We will review the concern and work to provide assistance as quickly as reasonably possible.
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ACCESSIBLE CUSTOMER SERVICE
BoxShift is committed to treating every customer with dignity, independence and respect.
Customers who require communication assistance or another reasonable accommodation are encouraged to contact us before their scheduled junk removal or moving service.
Accommodation requests will be considered based on the customer’s needs, the nature of the service and applicable health and safety requirements.
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ONGOING IMPROVEMENTS
Accessibility is an ongoing process. As BoxShift grows, we will continue reviewing our website, customer communications and service procedures to identify and remove accessibility barriers wherever reasonably possible.
We welcome feedback about how we can make our website and services more accessible.